Nurse Navigators

You've been told you have cancer. You hardly have time to digest the news before it feels like you've been swept up in a whirlwind of tests, treatments, unfamiliar technology and multiple health care providers.

You fear the unknown. Your family wants answers. If you had a personalized map to guide you through the cancer treatment maze, you would buy it.

Instead, the Genesis Cancer Care Institute has something better: Cancer Nurse Navigators.

What is a Nurse Navigator?

A nurse navigator will guide your way through your cancer journey. They will:

  • Be a one-on-one contact person, resource and guide
  • Educate and communicate so that patients and families understand their treatment options or what their treatments, tests or procedures mean.
  • Help throughout the entire course of treatment and even after treatment has ended

Read more about what our Nurse Navigators can do for you.

Meet the Navigators

Our nurse navigators can be a compassionate compass and provide directions to patients during their cancer journey. Our navigators have over 50 years of oncology nursing experience and were the first in our area to offer this growing service to cancer patients.

Wendy Ballou RN, BS, OCN, CCM

Meet Wendy

Wendy Ballou is a Registered Nurse with a Bachelor of Science degree (BS), a Certified Case Manager (CCM) and an Oncology Certified Nurse (OCN) and has over 30 years of experience in oncology care.

Contact Wendy at (563) 421-1030.

Melissa Frantz RN, OCN

Meet Melissa

Melissa Frantz is a Registered Nurse and an Oncology Certified Nurse (OCN). Melissa has over 25 years of experience in oncology care.

Contact Melissa at (563) 421-7656.

Community Outreach

The cancer nurse navigators participate in many community outreach events throughout the year.

  • They collaborate with Gilda's Club to offer important educational programs to cancer patients and their families, including a course called Cancer Transitions-a free 2 hour, 6 week workshop designed to help cancer survivors make the transition from active treatment to post-treatment care.
  • They organize a free couple's retreat for our cancer patients twice per year in collaboration with Gilda's Club to encourage rest, relaxation and wellness. 
  • They attend multiple health fairs in the Quad Cities, providing information to the community about cancer prevention and screening, including events like the annual Women's Health and Lifestyle Fair and many local employer and college health fairs.
  • They offer a free educational program during the month of October in combination with our Oncology Dietitian to promote breast cancer awareness at the Kenneth H. McKay Center for Breast Health focusing on nutrition and breast cancer prevention and screening.
  • They run a lung screening program, featuring a low-dose lung CT scan for appropriate patients
  • They created an online educational tool for our cancer patients to increase access to educational resources regarding cancer treatment, Cancer Treatment & You.
  • They collaborate with the American Cancer Society to link our cancer patients to support services, such as Road to Recovery and Reach to Recovery.
     

Cancer Treatment and You

Cancer Treatment and You

Genesis Cancer Care Institute now has an online class providing general information about treatments and support services for cancer patients and families.

Start the class today!

Related Classes/Events

Contact Us

For more information about our cancer services, please contact:

563-421-1900
800-446-6088
Email

Related Locations

Cancer Nurse Navigators

Do you or a loved one have cancer? Let our Cancer Nurse Navigators guide the way. Call us today.

563-421-1029
563-421-1030

Learn More