Genesis EAP is accredited, meeting the Highest International Standards of Professional Performance for Employee Assistance Programs. In 1990, Genesis EAP made history in the Employee Assistance field by being the first EAP to become accredited by the Employee Assistance Society of North America (EASNA). Genesis EAP has maintained accreditation ever since. EASNA joined forces with the Council on Accreditation (COA), developing the most rigorous standards for EAP accreditation. In November 2010, Genesis EAP received its 5th accreditation renewal effective through July 31, 2014. The following standards cover all aspects of an EAP's operations.

  • Administrative documentation
  • Clinical design
  • Program operation
  • Record keeping
  • Confidentiality
  • Staffing
  • Supervision
  • Staff development
  • Evaluation
  • Research

Accreditation demonstrates commitment to continuous quality improvement and best practices. Achieving this exemplary honor demonstrates our ongoing commitment to provide the highest quality counseling services to employees and family members of subscribing employers.

This seal of quality can only be used by programs presently accredited by the Council on Accreditation. The COA accreditation process involves an in-depth examination of the organization's compliance with standards of best practice. The process includes a COA site team review of organizational standards addressing human resources, financial and risk management, and continous quality improvement.


The first employee assistance program to be fully accredited by the Employee Assistance Society of North America.

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1227 E. Rusholme Street Davenport, IA 52803 563-421-1000