Survey Questions

Yr 2008

Contact with EAP Counselor

92.30%

Promotional information provided by EAP Counselor (i.e. posters, flyers, newsletter articles)

96.10%

Professionalism of EAP Counselor

100.00%

Employee and Supervisor Orientations

63.40%

Telephone reception

82.70%

Timely phone call returns

84.60%

Monthly, quarterly and annual reports

98.10%

Overall satisfaction

100.00%

Would recommend the Genesis EAP to another company

100.00%