Published on February 17, 2012

Patients Receive Life-saving Health Care Through Partnership

Mercer County Hospital, Genesis coordinate care

Mary Clark of Viola, Ill., learned the importance of having Mercer County Hospital close to home when she became seriously ill last July.

She also learned first-hand how the rural hospital’s partnership with Genesis Health System can benefit patients by linking them to more advanced care when needed.

On that summer day, Mrs. Clark was taken by ambulance to Mercer County Hospital’s Emergency Department. When it was decided her critical medical condition required the immediate care of a surgeon, she was transported to Genesis Medical Center, Illini in Silvis. There, she was cared for by surgeon Dr. Sara Glassgow, who is also on staff at Mercer County Hospital.

This coordinated system of care between the Aledo and Silvis hospitals has become more streamlined, with staff at Mercer County Hospital preparing a packet containing medical and billing information that includes all test results. The packet was sent with the EMT personnel, who transported Mrs. Clark to Illini. Dr. Glassgow continued the care Mrs. Clark needed.

“Dr. Glassgow was wonderful, and she took excellent care of me. She discussed my treatment plan with me and answered my questions. I knew she was a very skilled and talented doctor when I met her,” Mrs. Clark said.

After a few days, Mrs. Clark was well enough to be sent home to continue recovering from her illness. She would eventually require a surgical procedure to treat her medical condition, and in October, she decided to have surgery. She chose Dr. Glassgow to be her surgeon.

Dr. Glassgow performs surgery at Mercer County Hospital and Genesis, Illini. She evaluates each patient to determine the appropriate setting for them to have their procedure. Patients with higher risk factors and complicating pre-existing conditions are scheduled to have surgery at Genesis, Illini.

Genesis, Illini offers a full range of inpatient and outpatient services, including a designated Level II trauma center and an Intensive Care Unit supported by advanced medical specialties. Illini’s Surgical Services feature multiple operating rooms and specialized equipment available for vascular and orthopedic procedures, including total joint replacement and cardiac catheterization.

Due to Mrs. Clark’s condition, Dr. Glassgow scheduled her patient’s surgery at Illini. Mrs. Clark stayed at Illini for six days and was then transferred closer to home for skilled care at Mercer County Hospital.

“Mercer County Hospital and Genesis Health System make excellent partners in care,” Dr. Glassgow. said. “Patients can receive the advanced medical treatment they need at Genesis and be transferred to Mercer County Hospital for recovery and therapy. It is such an asset for patients and their families to have quality health care close to home.”

Mercer County Hospital partners with specialists in the surrounding area to provide services at Medical Associates Clinic, including: Dr. A. Randy Doyle, Psychiatry; Dr. Martha Thornton, Podiatry; Dr. Raz Penmatcha, Ophthalmology; Dr. Sara Glassgow, General Surgery; Dr. Michael Gernant, Orthopedics; and Dr. Roger Lubbers, Urology.

“Our success in partnering with specialists enables residents to have a better quality of life with access to advanced medical care locally,” said Ted Rogalski, Administrator, Mercer County Hospital. “We will continue to work to bring additional health care opportunities to Mercer County Hospital, enabling more patients to receive the medical treatment they need close to home.”

That coordinated care also helped prepare for Mrs. Clarke’s transfer back to Mercer County Hospital and her continued recovery.

Social Service staff at both hospitals worked together to complete the required paperwork. Illini nurses sent a report detailing her medical information so that Mrs. Clarke’s local physician, Dr. Prasop Rattananont, and the staff at Mercer County Hospital could continue her care.

“It was wonderful to be close to home so my husband could visit me in the hospital. I worked in health care for 44 years, and I appreciate the care I received at Mercer County Hospital. I felt well cared for and the staff listened to my needs,” she said.

As part of her recovery, Mrs. Clark received physical therapy twice a day until she regained her strength to return home. A few weeks later, she had a follow-up visit with Dr. Glassgow.

“My husband and I were so thankful that we could see Dr. Glassgow at Medical Associates Clinic in Aledo instead of having to drive to Silvis. It’s wonderful to have specialists that offer medical services in Mercer County,” Mrs. Clark said.

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