The Clarissa C. Cook Hospice House
The Clarissa C. Cook Hospice House is part of the Genesis Hospice program, designed to provide an elegant, comfortable, home-like atmosphere for care of Hospice patients or those who might otherwise need to be hospitalized to manage symptoms, those who might prefer care at the House instead of their own home or as part of the respite benefit.
Admission to the Hospice House
All patients must be eligible for the Hospice Benefit to be admitted to Clarissa C. Cook Hospice House. Medical eligibility is determined by the patient’s physician and the Hospice Interdisciplinary Team.
Generally, a Genesis Hospice Admission Nurse will evaluate the patient’s individual needs and situation to help determine which services provided by Genesis Hospice are necessary in the best interest of the patient and family. Contact us at 563-421-4663 for a referral to Hospice.
There are three "levels of care" provided at the Hospice House with varying degrees of insurance coverage. While most costs are paid for by Medicare, Medicaid and other providers, there may be a Room and Board cost that is the responsibility of the patient and family. Benefit coverage is reviewed with the patient and family upon consideration for admission into the Hospice Program and the Hospice House. Financial counseling is available for insurance questions and concerns.
Hospice House Staff Care Team
Our Hospice Interdisciplinary Team approach to care includes nurses, hospice aides, chaplains/bereavement counselors, social workers, volunteers and physicians.
All of our staff have received specialized training and education in the management of end of life issues such as pain management and grief and loss issues.
Nursing care is provided 24 hours a day by RN's, LPN's and hospice aides; patient and family support and counseling is provided by our chaplains, social workers and bereavement counselors. Volunteers receive specialized training to assist with the "extra added touch" for our patients and families.
"Anatomy" of the House
With more than 24,000 square feet, the Hospice House offers many physical amenities in addition to the specialized care that is provided:
- 16 spacious private patient rooms with accommodations for the patient and family, TV with DVD/VCR/CD, private bath, individual patio.
- 2 "Spas" featuring a specialized spa tub, shower and shampoo bowl/chair.
- Meditation Room/Chapel
- 3 family rooms
- Gathering area
- Showers for families
- Laundry facilities for families and patient’s private laundry.
- Children's room featuring activities for kids of all ages.
- Dining room
- "Pet Park" to curb dogs and cats who are visiting.
- 2 water features, bird feeders and attractive landscaping features.
Visiting Hours are flexible and family members are welcome anytime.
Overnight accommodations are available for (1) family member/significant other/friend. If other arrangements are requested, please discuss with the staff.
The Living Room and Sun Rooms are available for visitors and families. There is a children’s room available for all ages of children.
There is no smoking permitted inside the building or on the grounds per Genesis Health System policy.
There is a Family Cafe for family and visitor use which includes a microwave, refrigerator and coffee/tea maker. Families are welcome to eat in the dining room or patients’ rooms. Home cooked meals are available for purchase. There is a soda and snack vending machine. Our "Taste of Home" volunteers provide free baked cookies and breads for our families.
Patient meals are provided 3 times a day and any time requested. Menus are provided with the available selections daily. Family/friends may bring in meals and favorite food items for patients at any time.
We suggest that patients bring their own clothing (nightgowns or pajamas, bathrobe, underwear, comfortable clothing, sweaters, slippers and shoes), toiletries (toothbrush, toothpaste, denture cups and adhesives, deodorant, powders, cologne, shampoo, comb, brush, makeup) and special items such as pictures, notepaper, address book, cell phone, favorite books, DVD’s, CD’s, and comfort items. There is a shelf unit in the room to hold personal mementos. Please, nothing may be hung on the walls. The Clarissa C. Cook Hospice House is not responsible for personal items. We ask that no more than $20.00 or other valuables be kept in the patient’s room.
There is a washer and dryer for family use as needed in the laundry room. Patients’ personal laundry may be laundered here as well.
Each patient room is equipped with a phone. Long distance is not available on these phones without a calling card or credit card.
Family and/or visitors are permitted to bring in a special cat or dog pet of the patient’s for short visits. The pet must have papers from a vet certifying that the animal is free of disease and is up to date on immunizations. All pets must be on a leash at all times and are restricted to the patient’s room only in order to safeguard the other patients and visitors. Curbing of the pet is the responsibility of the family/visitor and clean up is requested. The staff appreciates advance notification of a pet.
Hospice- Patient Room
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Tours of the Hospice House
We respect our patients' and families' right to privacy. Tours of the House are limited to very small guided groups by appointment only. Family members and patients who are considering a stay at the Hospice House are invited to meet with us individually and will received a guided tour. Advance notice helps us assure that we have staff who are available to take the time with you that you deserve for these tours and discussions. Please call us to schedule a time at 563-421-5100.
Our Hospice House History
On November 7, 2006, the first free-standing Hospice House in Eastern Iowa opened after a little more than a year of fundraising, planning and construction. Fundraising began on May 9, 2005, and in less than one year, over $7.4 million was raised to construct this facility which has become a home to many during the last days and weeks of life’s journey.
The 16-bed Clarissa C. Cook Hospice House is located in Bettendorf, Iowa near Maplecrest and Tech Drive. This location is central to the population base in the Quad Cities, no more than a 20-minute drive for most families. The area is easily accessible and offers a primary service area of a 25-mile radius.
Clarissa C. Cook, the wife of wealthy lawyer and financier Ebeneezer Cook, carried out his wishes after his death in 1871. His wishes were that the couple's wealth should be shared with those in need, and also would benefit the city of Davenport.
The legacy of Clarissa C. Cook, who lived a life of compassion and generosity, has continued for 126 years following her death and will continue for decades to come. The Clarissa C. Cook Hospice House will provide Quad Cities regional residents at the end of their lives with a comfortable setting where they also will be able to pass peacefully, without pain, and with their loved ones around them.
The home is located at 2546 Tech Drive, Bettendorf. For more information, call 563-421-5100.
View a map to the Clarissa C. Cook Hospice House.