Senior Health Insurance Information Program (SHIIP)

  • Where can I go to find answers about the Medicare prescription drug plans?
  • Are mammograms covered by Medicare Part B?
  • What is a Medicare Advantage plan?
  • I’m turning 65, who can help me understand Medicare?

Answers to these questions can be found by meeting with the Senior Health Insurance information Program (SHIIP) volunteers at Genesis.

SHIIP, the Senior Health Insurance Information Program, was created in 1990 in response to the statewide need for senior health insurance information. SHIIP provides free informational materials as well as one-to-one assistance with questions and problems related to Medicare benefits, Medicare supplement insurance, Medicare and insurance claims and other related issues. SHIIP does not recommend insurance companies, plans or agents; the volunteers answer questions and provide impartial information to help Iowans on Medicare make well-informed decisions.

Schedule an appointment

People wishing to schedule an appointment with Genesis SHIIP counselors should call (563) 421-1096.

In Illinois, SHIIP can be reached at the Rock Island County Senior Center at (309) 788-6335 and at the Western Illinois Area Agency on Aging at (309) 793-6800.