Right Care at Right Times

Primary care “medical homes” are the first step for medical care and advice. They can coordinate care between specialists and health facilities. Some examples of care given include:

• Acute conditions, such as coughs, colds, bladder infection, rash, fever, and urine and throat cultures
• Minor injuries, such as sprains, bruises, cuts
• Routine care, such as physicals, paps, and vaccinations
• Most offices offer same-day visits for acute conditions and injuries. Physicians are also available by phone after hours or on weekends.

The on-call physicians can often arrange an office visit for the next day.

Convenient Care

Similar to a doctor’s office, Convenient Care offers diagnosis and treatment of minor injuries and illnesses.

Physician offices or on-call physicians may refer patients after hours or during the day when office schedules are full.

Convenient Care staff can help patients who do not have medical homes established with primary care physicians.

You can always check current wait times and save your spot at:

www.genesishealth.com/waittimes

Emergency Department

Emergency Departments are designed to handle serious illnesses and injuries.

Some examples include:

• Significant or worsening breathing trouble
• Possible broken bones
• Deep cuts
• Heart attack symptoms, including chest pain, pain in jaw or arm or sudden weakness, dizziness or sweating
• Signs of stroke, such as sudden numbness, slurred speech, severe headache or weakness on one side of the body or face and sudden onset of confusion or disorientation

Genesis Emergency Departments are open 24 hours a day, 7 days a week.

911 is designed for critical situations.

In addition to transporting patients, Emergency Medical Technicians and Paramedics begin treatment at the scene and continue on the way to the Emergency Department.

Some examples include:

• Unresponsiveness, labored or absent breathing
• Sudden collapse with no or slow recovery
• Accidents resulting in significant injuries
• Symptoms of heart attack, including chest pain, pain in arm or jaw, sudden weakness, sweating or dizziness
• Significant bleeding, gunshot wound or other violence injuries.

Call 911 whenever you feel it is necessary.

When you call 911, you may be asked the following information:

• Location of the emergency, including the street address, phone number from the location you are calling, and the nature of the emergency
• Details about the emergency, such as a description of injuries or symptoms

EMERGENCY DEPARTMENT LOCATIONS

DAVENPORT

1227 East Rusholme Street
Davenport, IA 52803

1401 West Central Park
Davenport, IA 52804

SILVIS

801 Illini Drive
Silvis, IL 61282

DEWITT

1118 11th Street
DeWitt, IA 52742

ALEDO

409 NW 9th Avenue
Aledo, IL 61231