Right Care at Right Times

Primary care “medical homes” are the first step for medical care and advice. They can coordinate care between specialists and health facilities. Some examples of care given include:

Acute conditions such as coughs, colds, bladder infection, rash, fever, urine and throat cultures
Minor injuries such as sprains, bruises, cuts
Routine care such as physicals, paps, and vaccinations
Most offices offer same day visits for acute conditions and injuries. Physicians are also available by phone after hours or on weekends

The on-call physicians can often arrange an office visit for the next morning.

Convenient Care

Similar to doctor’s office, convenient care offers diagnosis and treatment of minor injuries and illnesses.

Doctor’s offices or on-call physicians may refer patients during after-hours or during the day when office schedules are full.

Convenient care staff can help patients who do not have medical homes established with primary care physicians.

You can always check hours and current wait times at:
www.genesishealth.com/cc

Emergency Department

Emergency departments are designed to handle serious illnesses and injuries.

Some examples of this include:

Significant or worsening breathing trouble
Possible broken bones
Deep cuts
Heart attack symptoms including chest pain, pain in jaw or arm or sudden weakness, dizziness or sweating
Signs of stroke such as sudden numbness, slurred speech, severe headache or weakness of one side of body or face and sudden onset of confusion or disorientation

Genesis Emergency Departments are open 24 hours a day, 7 days a week.

911

Besides transportation, Emergency Medical Technicians (EMT) and paramedics begin treatment at the scene and continue on their way to the emergency department.

911 is designed for critical situations

Some examples of this include:

Unresponsiveness, labored or absent breathing
Sudden collapse with no or slow recovery
Accidents; resulting in significant injuries
Symptoms of heart attack, including chest pain, pain in arm or jaw, or sudden weakness, sweating or dizziness
Significant bleeding, gunshot or other violence

Call 911 whenever you feel it is necessary.

When you call 911, they may ask for the following information:

Location of the emergency, including the street address, phone number you are calling from, the nature of the emergency
Details about the emergency, such as a description of injuries or symptoms