Convenient Care, SmartExam

Same quality care, no doctor’s visit required

New User?

• Must be 18 or older.
• You will receive an invitation via email within the same business day if you create an account between 8 a.m. and 3 p.m. If you register outside of business hours, you will receive an invitation the next business day.

Returning User?

MyGenesis user? Access SmartExam via MyGenesis Patient Portal.

Convenient Care, SmartExam is an easy, new way to get care for common ailments and illnesses on your phone or computer. Simply fill out a SmartExam interview and get a treatment plan delivered to your email. No appointment, video chat, or app download required and you’re not charged unless a diagnosis is made.

How do I use SmartExam?

Simply open a web browser on your phone or computer, navigate to your MyGenesis patient portal account, log in, click the SmartExam link and get started. If you don't have a MyGenesis account, you can also log into SmartExam directly at genesishealth.smartexam.com.

Once you complete your SmartExam online assessment, a treatment plan is delivered to your email, including prescriptions sent directly to your local pharmacy (if needed). Submit your SmartExam assessment during business hours (8 a.m. to 8 p.m. Monday-Friday and 9 a.m. to 4:30 p.m. Saturday-Sunday) and receive your treatment plan within one hour. Patients who complete a SmartExam outside of business hours will receive a treatment plan within 12 hours. Should your illness be too serious, you will be fast-tracked into an in-person appointment.

What can I be seen for?

SmartExam works for a growing number of different ailments and illnesses. Some common conditions treated with SmartExam are:

• Bladder infection (UTI)
• Constipation
• Cough, Cold, and Allergies
• Eye pain, eye bump, or irritation
• Flu
• Heartburn or acid reflux
• Migraine or headache
• Mouth sores
• Rashes and other skin conditions
• Sexually transmitted infection exposure
• Sinus Pain or Pressure
• Sore Throat
• Yeast infections

How much does SmartExam cost?

The cost for a SmartExam diagnosis and treatment plan is $40. Insurance is not billed. You will not be charged unless a diagnosis is made.

Virtual Visits should not be used for emergency care. If you’re experiencing a medical emergency, call 911.