Coronavirus Disease 2019 (COVID-19)
COVID-19 Updates and Resources
What should I do if I have COVID-19 Symptoms?
If you have flu symptoms (fever, cough, shortness of breath), follow these steps.
For patients with flu symptoms, the following step-by-step instructions have been put into place for sick patients to communicate efficiently with healthcare professionals for community care, while containing the spread of virus and assure the safety of patients, staff, and the community at large.
- First Step of Action: Call your primary care physician first.
If you are unable to reach your primary care physician, or if you don’t have one, move to the second step.
- Second Step of Action: Connect with a Genesis provider (marked with a Genesis logo) through your smartphone, tablet or computer through a Virtual Care visit www.genesishealth.com/virtual or on the Genesis CareNow app on your phone.
- Third Step of Action: Call the Genesis COVID-19 hotline at (563) 421-3820 to get information on how to connect with a provider for COVID care. The line is staffed Monday-Friday from 7 a.m. to 3:30 p.m. When calling outside of those hours please leave a message and your call will be returned within one business day.
Please do not show up to a medical facility or emergency room without calling ahead to protect staff and other patients. If you or a loved one are experiencing life-threatening symptoms, please call 911.
COVID-19 Drive-thru Testing Sites - Available Only With a Genesis Medical Provider Order
Due to low positivity rates in the Quad-Cities community, the Davenport and Moline Genesis COVID-19 testing clinics will close Sunday, April 3. The testing facilities will remain equipped to re-open if the community positivity rate increases.
If you need a COVID-19 test, please visit a Genesis provider or Genesis Convenient Care location. Visit www.genesishealth.com/cc for more information
The quickest way to view your COVID-19 test results is in the MyGenesis Patient Portal.
Patients having a medical emergency should seek emergency care by calling 911.
If you do not have an order for testing, then patients should follow these steps:
- First Step of Action: Call your primary physician. If you are unable to reach your primary physician or don't have one, move to step 2.
- Second Step of Action: Genesis Virtual Visit here: www.genesishealth.com/virtual. You must select a Genesis Provider within the App. Providers are marked with a Genesis Logo above their picture. If unable to connect with a provider, move to step 3.
- Third Step of Action: Call the Genesis Covid-19 Hotline at (563) 421-3820.
The CDC has the most current information about the virus, including everything you need to know about how the virus spreads, how it’s treated, how to protect yourself, and what to do if you get sick. Stay on top of the latest by visiting the CDC website, which is being updated frequently.
You can also learn how your state’s department of public health is responding to the situation by visiting the website for the state where you live:
CDC Updates and Shortens Recommended Isolation and Quarantine Period for General Population
CDC is shortening the recommended time for isolation from 10 days for people with COVID-19 to 5 days, if asymptomatic, followed by 5 days of wearing a mask when around others.
- The change is motivated by science demonstrating that the majority of SARS-CoV-2 transmission occurs early in the course of illness, generally in the 1-2 days prior to onset of symptoms and the 2-3 days after.
- Therefore, people who test positive should isolate for 5 days and, if asymptomatic at that time, they may leave isolation if they can continue to mask for 5 days to minimize the risk of infecting others.
CDC is updating the recommended quarantine period for those exposed to COVID-19.
- For people who are unvaccinated or are more than six months out from their second mRNA dose (or more than 2 months after the J&J vaccine) and not yet boosted, CDC now recommends quarantine for 5 days followed by strict mask use for an additional 5 days.
- Alternatively, if a 5-day quarantine is not feasible, it is imperative that an exposed person wear a well-fitting mask at all times when around others for 10 days after exposure.
- Individuals who have received their booster shot do not need to quarantine following an exposure, but should wear a mask for 10 days after the exposure.
- For all those exposed, best practice would also include a test for SARS-CoV-2 at day 5 after exposure.
- If symptoms occur, individuals should immediately quarantine until a negative test confirms symptoms are not attributable to COVID-19.