Visitor Restrictions - Genesis Health System

Visitor Restrictions

Updated March 27, 2020

Genesis Health System has issued heightened visitor restrictions to protect patients and health care professionals during seasonal influenza and COVID-19 outbreaks.

As of March 28, 2020, NO VISITORS are allowed unless they meet one of the exceptions listed below:

  • All patients 17 years old and under may have one parent or guardian. The designated parent/guardian must remain in the department for the entire stay.

  • Dependent adult may have one visitor/guardian. The designated visitor/guardian must remain in the department for the entire stay.

  • Actively dying patient may have 2 visitors.

  • OB patient may have one birthing support person.

If a visitor meets one of the exceptions above, they need to know the patient’s room number. Nursing units are providing the info to the screening station.

Visitors to Genesis will be asked three screening questions:

  1. Do you have a fever of 100.4 or above or respiratory symptoms (cough, difficulty breathing)?
  2. Have you traveled on a cruise ship or been to an affected geographic area within 14 days?
  3. Have you had close contact with a person that is laboratory confirmed to be infected with COVID-19?

Visitors who answer “yes” to any of these screening questions will not be permitted in the hospital. If they answer “no” to all questions, they will receive a badge that indicates they are a visitor, the date, and the time of the screening. Any visitor who leaves the hospital and returns will be screened.

Update Friday, March 27: When patients are triaged into a Genesis Emergency Department, we will be asking families to return home and we will contact them when treatment concludes. There will be exceptions based on patients deemed in critical condition, pediatric patients, or at the discretion of the attending ED physician.

These temporary restrictions may be a disruption but are necessary toward our goal of safe patient care and healthy staff to provide that care.