Visitor Restrictions - Genesis Health System

Visitor Restrictions

Updated May 19, 2020

Genesis Health System has issued heightened visitor restrictions to protect patients and health care professionals during seasonal influenza and COVID-19 outbreaks.

VISITING HOURS: 12 p.m. to 6 p.m.


  • All visitors will be screened for COVID-19 symptoms at the hospital entrance
  • Visitors must be at least 14 years of age
  • Any visitor who fails the COVID-19 screening will not be allowed into the facility
  • All visitors must wear a mask at all times in the facility
  • Each patient may only have one visitor per day
  • Visitors may not leave and return in the same day
  • No visitors allowed for patients who are COVID-19+ or patients who are considered under investigation for COVID-19


  • One visitor per patient, per day, during visiting hours only
  • Visitors must remain in patient's room
  • For inpatient overnight surgeries, one visitor per patient, per day
    • During surgery, visitor must remain in outpatient care center patient room
    • Visitors may visit patient in their inpatient room during visiting hours only

AREA SPECIFIC VISITORS: Visiting hours do not apply here :

  • OB patients may have one birthing support person
  • Actively dying patient may have two visitors
  • Patients 17 years old and younger, may have one parent or guardian. This person must remain with the patient for the entire visit
  • Emergency Department patients may have one visitor, who must remain in the patient’s room for entire visit
  • Same Day Procedures patients may have one visitor, who must remain in the patient’s room for entire visit
  • Outpatient Clinic Appointments patients may have one visitor, who must remain in the patient’s room for entire visit
  • GHG Physician Offices: Adult requiring caregiver or child 17 and under can have one
    visitor/guardian, who must remain in patient's room entire visit

  • Hospice patients may have up to four visitors in their room at one time. Visitors are limited to immediate family members. Read complete Hospice Visitor Guidelines.

Visitors to Genesis will be asked three screening questions:

  1. Do you have a fever of 100 or above or respiratory symptoms (cough, difficulty breathing)?
    Visitors will also be screened with an infrared forehead thermometer and it is documented.
  2. Have you traveled on a cruise ship or traveled outside of Iowa or Illinois in the last 14 days?
  3. Have you had close contact with a person that is laboratory confirmed to be infected with COVID-19?

Visitors who answer “yes” to any of these screening questions will not be permitted in the hospital. If they answer “no” to all questions, they will receive a badge that indicates they are a visitor, the date, and the time of the screening. Any visitor who leaves the hospital and returns will be screened.

These temporary restrictions may be a disruption but are necessary toward our goal of safe patient care and healthy staff to provide that care.

In all situations, patient care comes first. If screening visitors delays care or service to a patient, the
patient will take priority and visitors will be expected to wait. This may mean the patient is taken to theirroom first and the visitor waits to be screened before they are allowed to join the patient.