Visitor Restrictions - Genesis Health System

Visitor Restrictions

Updated June 22, 2021

Genesis Health System has heightened visitor restrictions to protect patients and health care professionals during seasonal influenza and COVID-19 outbreaks.

Effective June 22,2021, Genesis visitor restrictions at our medical centers have changed to reflect low COVID-19 infection rates in our community.

  • Non-COVID-positive patients now are allowed two visitors at a time.

  • Inpatient visiting hours: 9 a.m. to 6 p.m.

  • Inpatient visitors may enter between 9 a.m. and 6 p.m. However, visitors may stay until 8 p.m.

  • The visitors do not need to be the same during the patient's entire stay.

  • COVID-positive inpatients may not have visitors.

  • All visitors must:
    • Be screened for COVID-19 upon entry
    • Be free of COVID-19 and related symptoms including fever, cough, shortness of breath
    • Wear a mask at all times in the facility
    • Be at least 12 years of age

  • A patient-requested clergy person is not counted as the patient's visitor.

  • Visitors may leave the hospital and return during visitor hours.

  • All visitors must wear the visitor ID tag provided for the duration of their visit.

  • Patients who have an appointment at a clinic located within the hospital or who are visiting the Emergency Room (ER) may have two visitors with them as long as they meet all visitor criteria.

  • Obstetric patients in labor may have one partner and one birth support person accompany them throughout their labor and delivery. Visiting hours do not apply to one partner or support person who must be the same for the entire admission. Following delivery, postpartum patients may have two visitors during visiting hours. Visitors must meet visitor criteria.

  • Patients under the age of 18 may have two parents or guardians accompany them in all care areas.

  • Exceptions to visiting hours may be made by unit managers or designee for patients who have cognitive impairments where caregiver provides safety and assistance. It may be determined that one visitor is appropriate outside of visiting hours.

These temporary restrictions may be a disruption but are necessary toward our goal of safe patient care and healthy staff to provide that care.

In all situations, patient care comes first. If screening visitors delays care or service to a patient, the patient will take priority and visitors will be expected to wait. This may mean the patient is taken to their room first and the visitor waits to be screened before they are allowed to join the patient.

Thank you for your understanding and cooperation.