Visitor Restrictions - Genesis Health System

Visitor Restrictions

Updated January 25, 2021

Genesis Health System has issued heightened visitor restrictions to protect patients and health care professionals during seasonal influenza and COVID-19 outbreaks.

VISITING HOURS: 9 a.m. to 8 p.m.


  • All visitors will be screened for COVID-19 symptoms at the hospital entrance.
  • Visitors must be at least 14 years of age.
  • Any visitor who fails the COVID-19 screening will not be allowed into the facility.
  • All visitors must wear a mask at all times in the facility.
  • Each patient may have one visitor per day.
  • The same visitor may leave and return in the same day and will be screened each time he or she enters the facility.
  • COVID-19 positive or Person Under Investigation patients may not have visitors unless they are deemed comfort care.
  • COVID-19 positive or Person Under Investigation patients who are deemed "comfort care" can have two loved ones visit at a time, with a maximum of four visitors per day. Visitors will be provided appropriate PPE for their visit.


  • One visitor per patient, per day, during visiting hours only
  • Visitors must remain in patient's room
  • For inpatient overnight surgeries, one visitor per patient, per day
    • During surgery, visitor must remain in patient room or surgery waiting room.
    • Once surgery is complete, visitors may visit patient in their room during visiting hours only.

AREA SPECIFIC VISITORS: Visiting hours do not apply here :

  • OB patients may have one birthing support person.
  • Actively dying patient may have two visitors around the clock, must stay in room, and are not allowed to change out with another visitor.
  • Patients 17 years old and younger, surgical, inpatient/observation, and emergency department patients may have two parents or guardians visit at a time. They must remain with the patient while they are visiting.
  • Emergency Department patients may have one visitor, who must remain in the patient’s room for entire visit, may not change out.
  • Outpatient & Physician Offices adult patients who require a caregiver, pediatric patients and infusion patients may have one visitor/guardian with them who must remain with the patient for the entire stay.
  • Same-Day Procedures patients may have one visitor, who must remain in the patient’s room for entire visit.
  • Hospice patients may have up to four visitors in their room at one time. Visitors are limited to immediate family members. Read complete Hospice Visitor Guidelines.

Visitors to Genesis will be asked two screening questions:

  1. In the last 2 days, have you had a fever (100.4 or higher), dry cough, shortness of breath?
    Visitors will also be screened with an infrared forehead thermometer and it is documented.
  2. In the last 14 days have you been confirmed to have COVID-19 or had close contact with a person that has been confirmed to be infected with COVID-19?
    (For healthcare workers, close contact without proper PPE.)
  3. Do you agree to wear a mask at all times while in our facility today?

Visitors who answer “yes” to any of these screening questions will not be permitted in the hospital. If they answer “no” to all questions, they will receive a badge that indicates they are a visitor, the date, and the time of the screening. Any visitor who leaves the hospital and returns will be screened.

These temporary restrictions may be a disruption but are necessary toward our goal of safe patient care and healthy staff to provide that care.

In all situations, patient care comes first. If screening visitors delays care or service to a patient, the patient will take priority and visitors will be expected to wait. This may mean the patient is taken to their room first and the visitor waits to be screened before they are allowed to join the patient.

Thank you for your understanding and cooperation.