Visitor Restrictions - Genesis Health System

Visitor Restrictions

Updated: September 7, 2021

Genesis Health System has heightened visitor restrictions to protect patients and health care professionals during seasonal influenza and COVID-19 outbreaks.

Effective September 7, 2021, Genesis visitor restrictions at our medical centers have changed to reflect high COVID-19 infection rates in our community.


  • All visitors will be screened for COVID-19 symptoms at the hospital entrance. Anyone who fails the screening will not be allowed into facility.
  • Visitors must be at least 12 years of age.
  • All visitors must wear a mask at all times in the facility.
  • Non-COVID positive patients may have two visitors at a time. Visitors must enter between between 9 am and 6pm. Visitors may stay until 8 pm.
  • The visitors do not need to be the same during patient's entire stay.
  • Visitors may leave the hospital and return during visitor hours.
  • Visitors may leave the hospital and return during visitor hours. 
  • A patient-requested clergy person is not counted as the patient's visitor.
  • COVID -19 positive or suspected patients may not have visitors unless they are deemed comfort care.

AREA SPECIFIC VISITORS: (Visiting hours do not apply here.)

  • OB patients may have one partner and birth support person accompany them throughout their labor and delivery. Following delivery, postpartum patients may have may have one partner OR support person who must be the same for entire admission.
  • Patients 17 years old and younger, regardless of care area, may have two parents or guardians visit at a time. They will remain with the patient while they are visiting.
  • Emergency Department Patients may have one visitor, who will remain in the remain in the patient’s room with a mask on and may not change out.
  • Same Same-Day Procedures patients may have one visitor, who will remain in the patient’s room or surgery waiting room.
  • Outpatient & Physician Offices: patients may have may have one visitor, who will remain with the patient during entire visit. 

These temporary restrictions may be a disruption but are necessary toward our goal of safe patient care and healthy staff to provide that care.

In all situations, patient care comes first. If screening visitors delays care or service to a patient, the patient will take priority and visitors will be expected to wait. This may mean the patient is taken to their room first and the visitor waits to be screened before they are allowed to join the patient.

Thank you for your understanding and cooperation.