Visitor Restrictions - Genesis Health System

Visitor Restrictions

Updated June 23, 2020

Genesis Health System has issued heightened visitor restrictions to protect patients and health care professionals during seasonal influenza and COVID-19 outbreaks.

VISITING HOURS: 12 p.m. to 6 p.m.


  • All visitors will be screened for COVID-19 symptoms at the hospital entrance
  • Visitors must be at least 14 years of age
  • Any visitor who fails the COVID-19 screening will not be allowed into the facility
  • All visitors must wear a mask at all times in the facility
  • Each patient may only have one visitor per day
  • Visitors may not leave and return in the same day
  • COVID-19 positive or Person Under Investigation patients may not have visitors unless they are deemed comfort care.
  • COVID-19 positive or Person Under Investigation ICU patients that are deemed "comfort care" can have two loved ones visit in their ICU room. Two visitors will be provided appropriate PPE for their visit


  • One visitor per patient, per day, during visiting hours only
  • Visitors must remain in patient's room
  • For inpatient overnight surgeries, one visitor per patient, per day
    • During surgery, visitor must remain in outpatient care center patient room
    • Visitors may visit patient in their inpatient room during visiting hours only

AREA SPECIFIC VISITORS: Visiting hours do not apply here :

  • OB patients may have one birthing support person
  • Actively dying patient may have two visitors around the clock, must stay in room, may change per Charge RN.
  • Patients 17 years old and younger, regardless of care area, may have two parents or guardians visit at a time. They must remain with the patient while they are visiting.
  • Emergency Department patients may have one visitor, who must remain in the patient’s room for entire visit, may not change out.
  • Outpatient & Physician Offices patients may have one visitor, who must remain with the patient during the entire visit.
  • Same-Day Procedures patients may have one visitor, who must remain in the patient’s room for entire visit.
  • Hospice patients may have up to four visitors in their room at one time. Visitors are limited to immediate family members. Read complete Hospice Visitor Guidelines.

Visitors to Genesis will be asked two screening questions:

  1. In the last 14 days, have you had a fever of 100.4 or above or respiratory symptoms (cough, difficulty breathing)?
    Visitors will also be screened with an infrared forehead thermometer and it is documented.
  2. In the last 14 days, have you had close contact with a person that has been infected with COVID-19?

Visitors who answer “yes” to any of these screening questions will not be permitted in the hospital. If they answer “no” to all questions, they will receive a badge that indicates they are a visitor, the date, and the time of the screening. Any visitor who leaves the hospital and returns will be screened.

These temporary restrictions may be a disruption but are necessary toward our goal of safe patient care and healthy staff to provide that care.

In all situations, patient care comes first. If screening visitors delays care or service to a patient, the
patient will take priority and visitors will be expected to wait. This may mean the patient is taken to theirroom first and the visitor waits to be screened before they are allowed to join the patient.