QC Senior Care Coalition Receives 2020 Community Quality Champion Award - Genesis Health System

Published on May 05, 2021

QC Senior Care Coalition Receives 2020 Community Quality Champion Award

(Rock Island, IL – May 5, 2021) – Telligen, the CMS Quality Innovation Network, has awarded the QC Senior Care Coalition with the first 2020 Community Quality Champion Award.

The QC Senior Care Coalition is a partnership between UnityPoint Health – Trinity and Genesis Health System and other community organizations created to have a community of providers united to optimize resources that promote quality care, better health, and lower costs for all patients across the continuum of care. This award recognizes the coalition’s commitment to addressing high priority health issues during COVID-19 and beyond as well as a high level of commitment toward the overall health of the community.

“The pandemic has been a source of hardship and stress for all communities and this award highlights our commitment to quality care during these hard times,” said Joe Ulloa, UnityPoint Health – Trinity Regional Director of Integrated Care Management. “Collaboration across our teams helped to drive improved health outcomes and that will continue to be our focus in serving our community for years to come.”

The mission of the QC Senior Care Coalition is to deliver the highest quality of care of all patients in the community by improving communication among healthcare providers, care transitions, and the coordination of community care. The coalition is composed of Quad Cities Area skill nursing facility Administrators and Director of Nursing representatives, UnityPoint Health – Trinity Post-Acute representatives and Genesis Health Post-Acute representatives. Leadership includes Glen Roebuck of Genesis Health Senior Services, Joe Ulloa of UnityPoint Health – Trinity Integrated Care Management, and Allison Arlt, Care Transition Coordinator for UnityPoint Health – Trinity.

“Collaboration between Genesis and UnityPoint Health-Trinity to bring senior health care providers together is a dramatic shift in the paradigm of coordinating care within larger communities,” said Roebuck. “We strive to create a collaborative and supportive environment. Collaboration fosters the opportunity for transparent sharing of information, as well as improvements in care and services across many senior care sites, raising the bar for quality and service throughout the Quad Cities.”

The QC Senior Care Coalition has worked on several care initiatives including sepsis, COVID-19, and COPD. The upcoming initiative is Advance Care planning. This initiative is aimed at making sure partners of the coalition are following the plan that patients and their families as set forth for the care of that patient as they become more critically ill. The priority will be ensuring communication between skilled nursing facilities to hospitals and primary care providers to ensure that all are working from the same plan.

Recipients of this inaugural Telligen QI Connect™ award utilized their relationships to recruit individuals and partner organizations to join together to focus on the most challenging issues facing us all today in this time of COVID-19 and beyond: opioid misuse, increasing access to behavioral health services, ensuring smooth patient transitions with changes in level of care, patient safety, chronic disease prevention and self-management, and nursing home quality. The tools used to measure outcomes are rooted in evidence, action, measurement, timelines, and celebration toward achievement.

Telligen, the Medicare Quality Innovation Network Quality Improvement Organization, prepares the award under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. There is only one rural, one urban, and one mixed (urban and rural) local community being recognized in each of the four states represented by Telligen.